Our Mission
We will work together to enhance the quality of life in our community by providing accessible health care services known for excellence, quality, value, a healing environment and caring relationships.
Our Commitments
Quality
We will continuously improve the quality of services we provide.
Stewardship of Resources
We will be good stewards of the physical, human and financial resources entrusted to us by the public and will create value in the services we provide. Acknowledging that the quality of our staff represents our greatest resource, we are committed to support their continuing growth and the maintenance of an equitable, respectful and empowering workplace.
Community Needs
We will respond to the expanding service needs of the District and meet the challenges of evolving health care and technology. We will do this by directly providing clinically and financially appropriate services and through cooperative arrangements with other health care providers.
Philosophy of Care
Our commitment to Health and Healing calls us to provide high quality care for you as an individual in body, mind and spirit. Recognizing that everything in our environment has an effect on healing, we pledge to create a healing environment and to foster caring relationships for our patients and one another.
We believe in:
- Patient preferences
- Active involvement of family members
- Access to information and education
- Participation in informed decision making
- Treating one another with respect and dignity
- Creating a safe, comfortable and nurturing setting
- Working as partners toward better health
Our values guide us in our work with one another. We value integrity, teamwork and cooperation, performance, visionary thinking, compassion and inspiration. We live our mission and values because we understand that the true power of healing lies not only in the tools and knowledge of medicine, but also in the hearts of people.
Our Vision
Our Community receives excellent medical care and outstanding customer service in a healing environment.
It is our intent that our reputation for giving quality care in a health and healing environment differentiates us in the health care market and draws patients, physicians and staff to Valley General Hospital.
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